For information on the Change Healthcare cyber response:

  

Patient support

We’re here to help you get the care you need, when you need it.

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Our representatives are available by phone to answer your insurance, billing and other nonmedical questions. We can also help you:

  • Choose or change your doctor.
  • Update your personal information.
  • Check on a referral to a specialist.
  • Transfer or get your medical and prescription records.

Find more information about helpful topics below.

We're here to help

   

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Phone support

If you want to talk to someone, call us anytime.
 

Call 1-877-267-8861

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Interpreter services

Interpreter services are available at
no cost to non-English speakers.
 

Call 1-877-267-8861

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Live chat

We're also available to chat live. 
 

Chat in English

Hablar en Español

Disclaimer: Members in San Bernardino, San Diego and Riverside counties can request a copy of benefit provisions, guidelines and protocols informing referral decisions by calling your primary care physician or specialist.