For information on the Change Healthcare cyber response:


Patient support

We’re here to help you get the care you need, when you need it.


Our representatives are available by phone to answer your insurance, billing and other nonmedical questions. We can also help you:

  • Choose or change your doctor.
  • Update your personal information.
  • Check on a referral to a specialist.
  • Transfer or get your medical and prescription records.

Find more information about helpful topics below.

We're here to help



Phone support

If you want to talk to someone, call us anytime.

Call 1-877-267-8861


Interpreter services

Interpreter services are available at
no cost to non-English speakers.

Call 1-877-267-8861


Live chat

We're also available to chat live. 

Chat in English

Hablar en Español

Disclaimer: Members in San Bernardino, San Diego and Riverside counties can request a copy of benefit provisions, guidelines and protocols informing referral decisions by calling your primary care physician or specialist.